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Frequently Asked Questions

  • Can you do physiotherapy at home?
    Absolutely, physiotherapy at home is a convenient and beneficial option, especially for the elderly. Expert physiotherapists can provide personalised support to address mobility issues, alleviate symptoms, and promote overall health, all within the comfort and familiarity of one's own living space.
  • How can I get further information or clarify any doubts?
    If you have any further questions or need clarification, please don't hesitate to contact our client support team. You can reach out to us via phone, email, or by using our online contact form, and we will be happy to assist you.
  • What payment options are available for mobile physiotherapy services?
    We offer various payment options, including online bank transfer and card payments. You will receive an invoice detailing the payment process, and our client support team will assist you with any payment-related inquiries.
  • Who can benefit from in-home physiotherapy?
    In-home physiotherapy is beneficial for individuals who have difficulty traveling to a clinic due to mobility issues, lack of transportation, or time constraints. It is particularly suitable for NDIS participants seeking personalised care in the comfort of their own environment.
  • What are NDIS physiotherapy services?
    The cost of physiotherapy in NDIS is fixed. When you visit a physiotherapist you pay your costs to them from your NDIS funded physiotherapists fees. Physiotherapy services may be provided for various reasons: Physiotherapy has the purpose in assisting a person to perform better. Physiotherapy has a variety of specialties and physiotherapists will offer different kinds according to your condition. Your physiotherapist will recommend a personal treatment plan depending on what you need to improve. For more information about our NDIS physiotherapy services please contact us today.
  • What physiotherapy costs are not covered under the NDIS?
    Some costs not covered under the NDIS plan include general fitness programs and services not related to disability. Additionally, travel expenses, non-disability-related conditions, and excessive treatments may not be funded. It's essential to understand the NDIS guidelines, as costs for pain management and services work to align with the Australian government having reasonable and necessary criteria are covered.
  • Is my privacy and confidentiality ensured during mobile physiotherapy sessions?
    Yes, we prioritise the privacy and confidentiality of our clients. Our physiotherapists adhere to strict professional and ethical standards, ensuring that all personal health information is handled with utmost confidentiality and discretion.
  • Can I use my NDIS funding for mobile physiotherapy services?
    Yes, if you have NDIS funding allocated for physiotherapy services, you can utilise it for mobile physiotherapy. Our business is experienced in working with NDIS participants and can guide you through the funding and claiming process.
  • What are NDIS therapeutic supports?
    NDIS physiotherapy therapeutic supports are essential services designed to assist individuals with disabilities in accomplishing everyday tasks and improving their overall well-being. These supports encompass a wide range of interventions, such as physiotherapy and rehabilitation, tailored to enhance a person's ability and independence. The NDIS sets price limits for these services, ensuring participants can access quality care while allowing flexibility to involve support people and create treatment plans that best suit their unique needs and goals.
  • Are the physiotherapists qualified and experienced?
    Yes, our physiotherapists are highly qualified and experienced professionals. They hold relevant certifications and licenses and continually update their skills through professional development programs to ensure the highest standards of care.
  • What happens during my NDIS physiotherapy assessment?
    During your NDIS physiotherapy assessment, a qualified professional from an NDIS provider will evaluate your mobility, strength, and functional abilities. They may discuss your exercise programs, use of mobility aids, and support from other individuals. The first appointment will aim to understand your specific needs and goals, ensuring personalised care. If you are self-managed, you have the flexibility to choose your NDIS physiotherapy provider and actively participate in designing a treatment plan that best suits your requirements.
  • How does the assessment process work in mobile physiotherapy?
    Our qualified physiotherapists will conduct a thorough assessment during the initial session. They will evaluate your condition, medical history, and specific goals. The assessment may include physical examinations, movement tests, and discussions about your needs and concerns.
  • What is a NDIS physiotherapist?
    An NDIS physiotherapist is a crucial professional in the realm of allied health therapies. As a registered provider under the National Disability Insurance Scheme (NDIS), they play a vital role in supporting patients with physical disabilities, such as spinal cord injuries, and acquired brain injuries. NDIS physiotherapists specialise in providing home exercise programs, personalised care, and expert guidance. They assist each NDIS participant in enhancing their mobility, functionality, and overall well-being, often incorporating assistive technologies and tailored treatment plans to empower individuals on their journey towards improved independence and quality of life.
  • What is your cancellation policy?
    If you need to reschedule your appointment, please contact 0490 021 474. Our cancellation policy requires that you provide 24 hours notice prior to your appointment. Please note. If you do not provide notice, Beyond Barriers reserves the right to charge a cancellation fee.
  • Is physio covered by the NDIS?
    Physiotherapy is incorporated within the NDIS. NDIS Physiotherapy is often found within different NDIS funding sections either as an essential support or as a capacity-building support. For more details on each section, see a few examples of the NDIS funding or plan. Physiotherapists can help to address various types of disability including: Intellectual disability Autism spectrum disorder Cerebral palsy Down syndrome Acquired brain injury
  • How do I book a mobile physiotherapy session?
    To book a mobile physiotherapy session, you can contact us through phone, email, or online inquiry form. Our friendly team will assist you in scheduling an appointment at a convenient time and location.
  • Is physical therapy good for elderly?
    Physical therapy can help with injury prevention and falls in seniors. Physical therapy helps seniors remain active and avoid injury while maintaining good health. Physical therapy helps people recover from an accident or illness.
  • What services are covered under NDIS in-home physiotherapy?
    NDIS funding can cover a range of in-home physiotherapy services, including assessments, treatment sessions, exercise programs, pain management, falls prevention, and education on managing your health condition. The specific services covered depend on your NDIS plan and individual needs.
  • What does a physiotherapist do in elderly care?
    In elderly care, a physiotherapist plays a crucial role by providing specialised elderly care services that encompass managing long term pain and enhancing mobility. They employ expert techniques in manual handling to ensure safe and effective treatment, contributing to improved overall well-being and quality of living for older individuals.
  • What does a physiotherapist do in a care home?
    Assess residents' mobility requirements. Identify the best walking aids. Identify the resident at risk of falling and implement measures in a timely manner. The improved safety of the residents led to a reduction in care demands.
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